Customer Service - Makassar — Magada & Co
Magada & Co
- Job TitleCustomer Service - Makassar
- Location Bukit Duri, Jakarta Selatan, DKI Jakarta
- Job Level
- Industry Business Process Outsourcing (BPO)
- Education
• Manage service inquiries and disputes arising from our consumers and partners
• Provide excellent customer service to our consumer and partner base
• Maintain good relationships and community-building efforts with our consumers and partners
• Support projects from all verticals including registration, acquisition, and sales transaction.
• Educate consumers and partners on products, and promotional campaigns, as well as troubleshoot when they have difficulties.
• To resolve consumers' and partners' problems quickly and effectively with empathy and care.
• Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc.) Benefit:
• Basic Salary
• BPJS
• Min D3/S1 any major With a GPA of 2,75
• Clear Articulation and good communication in Bahasa
• Have experience in the customer service area or sales area
• Typing skill with WPM 50 & Accuracy 90%
• Sense Of Empathy
• Energetic and agile
• Min. Fresh graduate and max 2 years in the same position (entry-level)
• Attention to detail
• Adaptive to dynamic changes
• Able to speak English with minimum passive communication
• Number of candidates required: 1 (one) person
*Please submit your CV in English.
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