Front Desk Officer (Guest Happiness Team) — Soulshine Bali
Soulshine Bali
- Job TitleFront Desk Officer (Guest Happiness Team)
- Location Ubud, Gianyar, Bali
- Job Level
- Industry Hospitality, Travel & Tourism
- Education
We Are Hiring
We Are A Barefoot Luxury Resort And Retreat Dedicated To Togetherness And The Art Of Gathering People To Share In The Joy Of Wellness, Music, Incredible Food, And Good Vibes.
Front Desk Officer (Guest Happiness Team)
Summary: We Seek A Friendly, Professional Front Desk Officer (Guest Happiness) To Create A Seamless And Luxurious Experience For Guests That Align With The High Standards Of Our Five-Star Wellness Resort And Retreat. Strong English Skills, And Multitasking Ability Are Essential.
• Welcome Guests And Create A Positive First Impression.
• Efficiently Manage The Check-In And Check-Out Process.
• Respond To Guest Inquiries And Special Requests.
• Recommend And Book Guest Activities, Dining And Entertainment.
• Resolve Guest Complaints Promptly And Effectively.
• Act As The Liaison Between Guests And Other Departments.
• Handle Phone Calls, Emails, And Record Maintenance.
• Monitor The Safety And Security Of Guests And The Property.
• Gather Guest Feedback To Identify Areas For Improvement.
Why Join Us? Be Part Of A Team That Prioritizes Well-Being, Community, And Sustainability, Making A Positive Impact On Both Guests And The Surrounding Community In A Fun Atmosphere.
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